Tenants
Tenants
Letting Process
| Stage | Description |
| 1. Register | By web, phone or in person. Contact us to register. |
| 2. Property Search | Via our online rental search and expert letting staff, who can drive you to viewings. |
| 3. Reserve Property | Fill out our Administration Form, pay the Administration fee and we reserve your new home and take it off the market. The fee is £140.00.
A further £65.00 is required for the second and any subsequent applicants. Therefore the total fee required for two people to take tenancy of a property is a total of £205.00. The credit checking and referencing procedure usually takes approximately 24 hours and is carried out by a specialist company on our behalf. Guarantors If an applicant is on full or part housing benefit then a guarantor must be checked and referenced at the outset. No charge is made for the first guarantor. A further £65.00 is required for the second and any subsequent guarantors. |
| 4. Sign Tenancy Agreement | We arrange a date for you to sign the Tenancy Agreement and pay your 1st month's rent & deposit. |
| 5. Pay 1st Month's rent deposit and inventory cost | Most people do these steps together. The first month's rent deposit and inventory charge are payable at least 5 days in advance, by credit card or banker's draft in sterling. The deposit is 1½ month's rent. Thereafter, the rent is collected by Standing Order from a UK bank account. |
| 6. Check-in and Start to Enjoy your home | Your property manager 'checks you in' to your new home, explaining all the appliances and talking through your inventory, which you must check and sign. The Inventory is important: it is the agreed statement of: a) what is in your property, b) what condition everything is in. |
| 7. Offer to extend | Before your tenancy finishes, we ask if you wish to extend your tenancy. |
| 8. The Check-Out | At the Check-Out your property manager goes through the Inventory to check everything is in good order - we ask that each property is left as found. We send details of your Check-Out two weeks in advance. We can organise cleaners if needed - 65% of tenants now use this service. |
| 9. Deposit Refund | If there are no damages to your property and we are in receipt of final utility bills we refund the deposit within 14 days. |
